How To's

Detailed information on everything IT

Our How-To Repository

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Adding email accounts on iOS

These instructions will guide you to add the most common types of email account to an iOS device (iPhone, iPad, etc) so you can properly receive and send emails on your iOS device. Office 365 / Microsoft Exchange Open the Settings app Scroll down and look...

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Resetting 2-Factor Authentication in Office 365

If you need to re-enable 2FA or maybe even re-set it up because of some kind of change like a new device or domain, you can use this guide to get you started. If your Global Admin for Office 365 has forced you to use Office 365, some of these steps will automatically...

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Setting up Signatures in Outlook

Most people use a signature in their emails to add a professional look and to help identify themselves as a member of the organization they're representing. This article will go over how you can access signatures in Outlook for Office 365 so you can add...

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Using Rooms & Equipment in Office 365

Office 365 includes Room & Equipment mailboxes which can be used to help organize booked times for those resources inside your organization. This article will go through how you can book those resources using Outlook as well as how they can be managed...

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What is a shared mailbox?

This is by far one of the most asked questions when we are spinning up an Office 365 tenant for a customer. What the heck is a shared mailbox / what do I do with it? At face value, you can determine that it is a mailbox that is "shared" but with what? Do multiple...

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How to send us Windows log files

In some cases we may request a log file to research what may be happening on your computer to cause a certain issue. This article will go over how you can collect the log file so you are able to send it to us for review. This process should take less than...

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Set up email forwarding in Office 365

Office 365 includes the ability to set up email forwarding, so you can have mail received by one mailbox automatically be sent to another mailbox. You can also choose whether to keep a copy of the original message at the original mailbox when this feature...

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Office 365 Admin – Shared Mailboxes

This article details how to create and configure Shared Mailboxes for your organization within Office 365. You must be an Admin for your organization in order to follow this guide. Looking to figure out what a shared mailbox is in some detail? Check out our writeup...

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Distribution Groups in Office 365

Distribution Lists (also called Distribution Groups) are used to easily send email to multiple recipients without having to address them to each individual's email address. This article will go over setting up a basic Distribution List in Office 365 using the Admin...

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Using Sliders in your Wilkins IT Theme

You can use sliders to promote various items on your site, show recent news at a glance or for whatever else you'd like it to show. This article will go through a few methods of adding & editing Sliders using the Wilkins IT Theme on your website. Table of Contents...

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