Adding a PIN to your Windows account

If you’re using Windows 10 on your PC you may not know you have the ability to add a PIN to simplify authentication on your computer. A PIN is a minimum 4 digit code that allows you to authenticate your account in Windows. It can be used in place of the standard...

Datto Workplace Projects

If your organization uses Datto Workplace then you’re likely using the Projects functionality to share and synchronize files across multiple users / devices. This article goes over how to manage projects in the organization. You will need to be assigned the...

How to take a Screenshot for support

Occasionally you may have to show us (or someone else) something on your display. Windows has had built-in functionality to allow you to capture what is visible on the screen for years now, though the methods have changed slightly over time. This article guide you on...

Setting up an On Demand support session

This article goes through how to start an On-Demand support session with Wilkins IT Solutions using the On-Demand agent. In order to follow these steps your computer needs to already have our support agent installed on it. In most cases we will request that you start...

Using our Agent Browser for remote control

If you received managed services with us then you should have our Agent installed on your computers already. Through this agent you can have the ability to remotely connect and control another computer inside your organization. This article will cover how to achieve...

Save your browser bookmarks

Sometimes you may need to save a copy of your bookmarks saved in your favourite web browser. You can use this article as instructions for how to save a copy / back up your bookmarks from these web browsers. Google Chrome With Chrome open, click the menu button (with...

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