Find your PC’s name

In some situations you may want to identify the name of your PC, this post will explain in a few simple steps how to locate it. Open your Start Menu and type in PC Name to start a search You should see the View your PC Name item appear in the search results, click on...

Use OneDrive to synchronize your PC files

If you have Office 365, you likely have access to Microsoft OneDrive through your subscription which gives you up to 1TB (Terabyte) of cloud storage space. OneDrive also has a feature that also allows you to synchronize your PC files contained on your Desktop,...

Adding a PIN to your Windows account

If you’re using Windows 10 on your PC you may not know you have the ability to add a PIN to simplify authentication on your computer. A PIN is a minimum 4 digit code that allows you to authenticate your account in Windows. It can be used in place of the standard...

Datto Workplace Projects

If your organization uses Datto Workplace then you’re likely using the Projects functionality to share and synchronize files across multiple users / devices. This article goes over how to manage projects in the organization. You will need to be assigned the...

How to take a Screenshot for support

Occasionally you may have to show us (or someone else) something on your display. Windows has had built-in functionality to allow you to capture what is visible on the screen for years now, though the methods have changed slightly over time. This article guide you on...

Setting up an On Demand support session

This article goes through how to start an On-Demand support session with Wilkins IT Solutions using the On-Demand agent. In order to follow these steps your computer needs to already have our support agent installed on it. In most cases we will request that you start...

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