How To's

Detailed information on everything IT

Our How-To Repository

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What is a shared mailbox?

This is by far one of the most asked questions when we are spinning up an Office 365 tenant for a customer. What the heck is a shared mailbox / what do I do with it? At face value, you can determine that it is a mailbox that is "shared" but with what? Do multiple...

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How to send us Windows log files

In some cases we may request a log file to research what may be happening on your computer to cause a certain issue. This article will go over how you can collect the log file so you are able to send it to us for review. This process should take less than...

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Set up email forwarding in Office 365

Office 365 includes the ability to set up email forwarding, so you can have mail received by one mailbox automatically be sent to another mailbox. You can also choose whether to keep a copy of the original message at the original mailbox when this feature...

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Office 365 Admin – Shared Mailboxes

This article details how to create and configure Shared Mailboxes for your organization within Office 365. You must be an Admin for your organization in order to follow this guide. Looking to figure out what a shared mailbox is in some detail? Check out our writeup...

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Distribution Groups in Office 365

Distribution Lists (also called Distribution Groups) are used to easily send email to multiple recipients without having to address them to each individual's email address. This article will go over setting up a basic Distribution List in Office 365 using the Admin...

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Using Sliders in your Wilkins IT Theme

You can use sliders to promote various items on your site, show recent news at a glance or for whatever else you'd like it to show. This article will go through a few methods of adding & editing Sliders using the Wilkins IT Theme on your website. Table of Contents...

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Using Datto Drive to receive large files

If you have a large file that someone is trying to provide you with and you can't use email or other methods due to file size restrictions, and you have a Datto Drive account you can use it to set up a drop box system for such a file. This process is...

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Managing users in Office 365

Table of Contents Getting Started Create a new user Remove a user User license management Reset user password If you have administrator access to your Office 365 organization, you can create and manage your users as you need - this includes creating and deleting...

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Office 365 – Automatic Replies

Table of Contents Desktop / PC setup Web setup Mobile setup Shared Mailbox setup If you're using Office 365 you will have access to the Automatic Replies feature (also known as Out of Office). This feature allows you to set your email to automatically reply to...

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Installing and using Microsoft Teams

So your organization is starting to use Microsoft Teams, that is fantastic! Simply put, Microsoft Teams is a revolutionary way to conduct collaborative business between your staff and external parties. Microsoft teams grow every single day in functionality and it...

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Setting up an Autoresponder

If you're going to be out of the office for an extended time and wish to configure automatic replies to let people know you aren't available, you can create an Autoresponder from your hosting account. Use this article to guide you on how you can set up and configure...

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