How To's

Detailed information on everything IT

Our How-To Repository

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Installing and Setting Up Datto Drive

Step 1: Download the latest version of datto drive at https://download.dattodrive.com Choose the appropriate "multi-folder setup" download. This will enable us to sync multiple folders and sync specific data to and from your machine Step 2: Once downloaded, you want...

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How to access another mailbox in Office 365

So your IT company (hopefully us) just gave you access to a Shared Mailbox or other resource that you need to use the Outlook Web App to use by following the "Open another mailbox" step. Here is how you do it.   Step 1: Log into Outlook Logging in with Office 365...

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Resetting your password in Office 365

Once logged into Office 365 head over to your View Account area under your name 2. Then head over to Privacy and Security 3. Then click "Password" 4. A new window/ tab will open in your browser where you can reset your password.

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ID Protection for your domain

What is ID Protection? ID Protection is a secondary service that helps protect your contact information inside a WHOIS database. WHOIS is a term used that means to look up "Who Is" the domain owner of a particular domain. Some country level...

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Adding Projects to Portfolio Sections on Website

If you have a Portfolio section on your website that you would like to update regularly with new work or images, you will need to do so with the Projects functionality in your Admin Panel. Depending on how your website is laid out, the Portfolio section may appear in...

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Whitelisting our IP Addresses

Wilkins IT uses several services to serve notifications and management tools to its users. We also send email notifications from multiple servers, therefore it is important to whitelist the entire range of IP addresses. To ensure that you receive our notifications,...

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Saving Powerpoint Slides as Images

Save the Slides in a Picture Format Once you have created your PowerPoint presentation, you may wish to make picture files of all or certain slides in the presentation. This is easily done when you use the Save As...command. Steps Save the presentation as a PowerPoint...

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Adding Someone as a Google Plus Admin

Adding someone as a Google Plus admin is easy and can be done in only a few steps. We will cover how to do this on a Google+ Page which is for the most part, where it is only done. Step 1: Once inside Google Plus if you are not at your Google Plus business page, go...

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Menu item stuck on screen after selecting

Ever have your menu clicked item from your right click menu (called the context menu) stay on your screen after you select it? Is it still there right now and getting in the way of reading this? You're not alone! It is a performance bug with the Desktop Window Manager...

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Hunting down Malware on your website

No one likes to pay for services that appear to do nothing, like insurance, if your a good driver and nothing happens. It seems like your paying for nothing. The same goes for Antivirus software, if you surf safe and don't get click happy, you should be fine. The same...

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Transferring your email to another provider

When you are wanting to move to another service provider for email, whether it be from one provider to another (yahoo.com to outlook.com) or your moving hosting providers for your business website you are going to want to keep your emails. There are two methods that...

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Filtering SPAM

If you have a SPAM filtering service on your email, it either files it into a neat report for you to approve or trash or it just appends the message with a special word (more often than not ***SPAM***) we will be focusing on the latter and how you can use that to keep...

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Turning auto correct on and off Samsung S4

[icegram campaigns="2900"] To turn auto correct on and off on your Samsung S4 device, follow the below steps. 1. With the keyboard open (typing in a text etc.) Your keyboard options will ne accesible from a down swipe at the top menu. Click the 'Select Input Method'...

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Using the W3 Total Cache Plugin

In order to increase your WordPress site responsiveness you can install many plug-ins that will allow your pages to speed up by caching the pages for view. Caching is a method where you take an exact copy of your site and store them on the server's hard drive or some...

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Optimizing your images for web

Wordpress does a decent job at serving your images to your web visitors in a speedy manner. It achieves this by using its media library where it will take your uploaded image and create several re-sized versions of your images depending on how big the original size of...

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What is Google Analytics?

If you have a website or are looking to make one, or even if your an avid Google apps user, you have probably heard about Google Analytics. Google Analytics is a free tool that you can have running on your website that tracks all of your visitor information and then...

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Refreshing your cache/ clearing your internet history

Sometimes when web servers switch addresses or change the way traffic is routed it can sometimes cause disruptions for some people trying to access that account. To clear your internet history/ cache and to flush your cache on your machine you will need to follow the...

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How to transfer your Firefox settings to a new computer

So you had to do a fresh install of your windows operating system and couldnt migrate your settings for Mozilla over to your new PC? How do you transfer your files then? Mozilla keeps everything in a profile folder for your Mozilla installation, all you need to do is...

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