How To's

Detailed information on everything IT

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Either use the search bar above or head down to one of these areas to get the help content you need. If you don’t find what you’re looking for, LET US KNOW so we can add it! If it is for one of our supported services or systems, we will create the help content for it

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Windows

My Issue is related to using Windows 10. Things like features, tips or common problems and how to solve them will all be here

Office 365

My Issue is related to using the Office 365 on the web, Outlook on my phone or computer or some other Office 365 issue/ question. This will include all our Microsoft Teams Articles

Microsoft Teams

My Issue is related to using the Microsoft Teams, across all platforms and I am looking for common problems, solutions or tips

Everything Else

My Issue is related to something than the other 3. This section will lead you to our other blog categories

Windows

Reset a Windows 10 PC

At some point you may want to reset your Windows 10 computer for one reason or another. It could be because you're giving it to someone else, or maybe it's just acting strangely and you want to start fresh. Please make sure you have a backup of any important data from...

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Recover Administrator access on Windows 10

There may be some situations where you lost an administrator password on Windows and don't have any other administrative access to the computer. In these cases you can technically recover access by creating and using Windows recovery media, this article will cover the...

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Find your PC’s name

In some situations you may want to identify the name of your PC, this post will explain in a few simple steps how to locate it. Open your Start Menu and type in PC Name to start a search You should see the View your PC Name item appear in the search results, click on...

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Adding a PIN to your Windows account

If you're using Windows 10 on your PC you may not know you have the ability to add a PIN to simplify authentication on your computer. A PIN is a minimum 4 digit code that allows you to authenticate your account in Windows. It can be used in place of the standard...

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Office 365

Microsoft Teams

Everything Else

Getting Started with Bitwarden

The links and pages below will help you get started with Bitwarden password management. All links will either be to other Wilkins IT Resources (Marked [WilkinsIT] in the link) or to direct Bitwarden resources (Marked [Bitwarden] in the link)The very first step You...

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Getting started with Password Security

This module will get you started with our password security system. We have detailed the steps below or you could skip to the bottom to watch the video of the tutorial You will receive an email once we have configured your company in our system. This email is for the...

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