How To's

Detailed information on everything IT

Our How-To Repository

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Find your PC’s name

In some situations you may want to identify the name of your PC, this post will explain in a few simple steps how to locate it. Open your Start Menu and type in PC Name to start a search You should see the View your PC Name item appear in the search results, click on...

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Use OneDrive to synchronize your PC files

If you have Office 365, you likely have access to Microsoft OneDrive through your subscription which gives you up to 1TB (Terabyte) of cloud storage space. OneDrive also has a feature that also allows you to synchronize your PC files contained on your Desktop,...

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Send as a different mailbox in Office 365

In Office 365 you may have a shared mailbox (for example billing@example.com) or you may be temporarily responsible for another employees mailbox and need to send an email either as them directly, or on behalf of them. If you've been granted sufficient access to the...

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Create an app password for Office 365

If you're using Multi-Factor Authentication to protect your Office 365 account from unauthorized use, there may be some applications you need to use that aren't fully compatible to use with that kind of authentication. In these cases you can create what's called an...

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Adding a PIN to your Windows account

If you're using Windows 10 on your PC you may not know you have the ability to add a PIN to simplify authentication on your computer. A PIN is a minimum 4 digit code that allows you to authenticate your account in Windows. It can be used in place of the standard...

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Adding other Office 365 accounts to Outlook

This post will go through the basic steps for adding an additional Office 365 email account to your Outlook application. If you have multiple accounts you can use the Outlook app to help keep yourself organized as it keeps your email, contacts and calendars in one...

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Datto Workplace Projects

If your organization uses Datto Workplace then you're likely using the Projects functionality to share and synchronize files across multiple users / devices. This article goes over how to manage projects in the organization. You will need to be assigned the proper...

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Add your Office 365 email to Mail for MacOS

If you have an Office 365 licensed account for email you can add it to the MacOS Mail application to manage and view your emails. This article will go through the process for adding your email account. Open the Mail app if you haven't already. If you don't have any...

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How to take a Screenshot for support

Occasionally you may have to show us (or someone else) something on your display. Windows has had built-in functionality to allow you to capture what is visible on the screen for years now, though the methods have changed slightly over time. This article guide you on...

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Transferring a domain away from GoDaddy

If you have a domain registered with GoDaddy and wish to transfer it to Wilkins IT Solutions for management, there are a few steps that need to be completed in order to achieve this. This post will walk you through the process. Log in to your GoDaddy account Click on...

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Using the Outlook AutoArchive feature

If you're using basic email services then at some point you may run into an issue where you're beginning to run low on available server disk space for email. If you're using Microsoft Outlook to manage your email, it comes with a feature that can be used to...

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Setting up an On Demand support session

This article goes through how to start an On-Demand support session with Wilkins IT Solutions using the On-Demand agent. In order to follow these steps your computer needs to already have our support agent installed on it. In most cases we will request that you start...

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Defining Contacts in Office 365

There may be situations where you need to configure saved contacts that are external to your organization so you can simplify email communication. For the purpose of this article we'll be setting contacts up for use with a distribution list, but this is not the only...

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Creating email accounts in cPanel

If you have a hosting account with us, you will have access to cPanel where you can manage your domain properly. This also gives you access to create and manage email accounts for your domain. This article will go over how you can create new email accounts. Login to...

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