How To's

Detailed information on everything IT

Our How-To Repository

What are you trying to do?
Generic selectors
Exact matches only
Search in title
Search in content
Post Type Selectors

Either use the search bar above or head down to one of these areas to get the help content you need. If you don’t find what you’re looking for, LET US KNOW so we can add it! If it is for one of our supported services or systems, we will create the help content for it

What do you need help with?

Windows

My Issue is related to using Windows 10. Things like features, tips or common problems and how to solve them will all be here

Office 365

My Issue is related to using the Office 365 on the web, Outlook on my phone or computer or some other Office 365 issue/ question. This will include all our Microsoft Teams Articles

Microsoft Teams

My Issue is related to using the Microsoft Teams, across all platforms and I am looking for common problems, solutions or tips

Everything Else

My Issue is related to something than the other 3. This section will lead you to our other blog categories

Windows

Datto Workplace Projects

If your organization uses Datto Workplace then you're likely using the Projects functionality to share and synchronize files across multiple users / devices. This article goes over how to manage projects in the organization. You will need to be assigned the proper...

read more

How to take a Screenshot for support

Occasionally you may have to show us (or someone else) something on your display. Windows has had built-in functionality to allow you to capture what is visible on the screen for years now, though the methods have changed slightly over time. This article guide you on...

read more

Setting up an On Demand support session

This article goes through how to start an On-Demand support session with Wilkins IT Solutions using the On-Demand agent. In order to follow these steps your computer needs to already have our support agent installed on it. In most cases we will request that you start...

read more

Using our Agent Browser for remote control

If you received managed services with us then you should have our Agent installed on your computers already. Through this agent you can have the ability to remotely connect and control another computer inside your organization. This article will cover how to achieve...

read more

Save your browser bookmarks

Sometimes you may need to save a copy of your bookmarks saved in your favourite web browser. You can use this article as instructions for how to save a copy / back up your bookmarks from these web browsers. Google Chrome With Chrome open, click the menu button (with...

read more

Running Tasks using our Agent Browser

If you use our managed services on your computers, you have access to special functions that can help make certain tasks or troubleshooting steps easier on the computer. This article will explain how to use the "Tasks" functions built into our remote management...

read more

Office 365

Using OneDrive to share and receive files

Included in most Office 365 subscriptions is OneDrive cloud storage. OneDrive is a very versatile cloud file storage system that can make your life easier in regards to file access and sharing. This article will cover how you can securely share files to others as well...

read more

Microsoft Teams

No Results Found

The page you requested could not be found. Try refining your search, or use the navigation above to locate the post.

Everything Else

Getting started with Password Security

This module will get you started with our password security system. We have detailed the steps below or you could skip to the bottom to watch the video of the tutorial You will receive an email once we have configured your company in our system. This email is for the...

read more

Using Sliders in your Wilkins IT Theme

You can use sliders to promote various items on your site, show recent news at a glance or for whatever else you'd like it to show. This article will go through a few methods of adding & editing Sliders using the Wilkins IT Theme on your website. Table of Contents...

read more

Adding Someone as a Google Plus Admin

Adding someone as a Google Plus admin is easy and can be done in only a few steps. We will cover how to do this on a Google+ Page which is for the most part, where it is only done. Step 1: Once inside Google Plus if you are not at your Google Plus business page, go...

read more

Did we miss something?

or do you want to suggest an article?

Would you like Tech Tips in your inbox?

Would you like Tech Tips in your inbox?

Sign up here to receive a monthly business or personal tip to your inbox!

Thanks! You will receive a confirmation email shortly

Share This