by WilkinsIT | Last updated Jan 28, 2017 | Published on Sep 17, 2013 | Blog
In the last week I have taken in two hard drives (one in a plastic sleeve and one in a laptop) that are completely toast. Both users did not have anything properly backed up and they lost files. We cannot stress this enough, ALWAYS have a backup plan, whether its... by WilkinsIT | Last updated Feb 28, 2017 | Published on Sep 14, 2013 | Mac OSX
Below are some easy mac shortcuts that we use when troubleshooting mac computers. This also might include shortcuts we have encountered or have found for clientsScreen Grabbing/ Screenshots To Capture the entire desktop, press Command-Shift-3To Capture a portion of... by WilkinsIT | Last updated Feb 28, 2017 | Published on Sep 14, 2013 | Mac OSX
This will walk you through how to reset your admin password. This is helpful if you have forgotten your admin password or you have got a mac with an admin account on it that no one knows the password to.NOTE: This is for OSX 10.4/5/6Step 1: Boot into Single-User mode...