Creating a new profile for Outlook
Outlook saves email account settings in items named profiles to keep things organized better. If you are having an issue with your email using Outlook, or if you’ve recently migrated to a different email provider / service then creating a new Outlook profile will usually sort out any issues and/or reconnect you to the email service properly. This article will go through the steps to create a new Outlook profile and how to add your email accounts to the new profile.
- With Outlook open, click on File in the ribbon at the top
- Under the Info section on the left, look for the Account Settings button and click on it, then in the menu that appears click on Manage Profiles
- In the Mail Setup window that appears, click the Show Profiles… button then click the Add… button to begin creating a new profile
- Enter a name for the new profile and click OK. The name is cosmetic, you can set it to whatever makes sense to you
- You’ll be prompted to set up at least one email account, follow the prompts and finish adding the account, when you’re done you’ll return to the window that shows your profiles but now there should be another profile listed in the drop-down menu. Under the When starting Microsoft Outlook, use this profile: section make sure to set the Always use this profile setting to the newly created profile and then click OK
- You can now close Outlook and re-open it to switch to your newly created profile
Open File in Outlook
Locate the Manage Profiles option
Click Show Profiles
Adding a new profile and setting it as default
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