How To's
Detailed information on everything ITOur How-To Repository
Either use the search bar above or head down to one of these areas to get the help content you need. If you don’t find what you’re looking for, LET US KNOW so we can add it! If it is for one of our supported services or systems, we will create the help content for it
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Windows
My Issue is related to using Windows 10. Things like features, tips or common problems and how to solve them will all be here
Office 365
My Issue is related to using the Office 365 on the web, Outlook on my phone or computer or some other Office 365 issue/ question. This will include all our Microsoft Teams Articles
Microsoft Teams
My Issue is related to using the Microsoft Teams, across all platforms and I am looking for common problems, solutions or tips
Everything Else
My Issue is related to something than the other 3. This section will lead you to our other blog categories
Windows
Menu item stuck on screen after selecting
Ever have your menu clicked item from your right click menu (called the context menu) stay on your screen after you select it? Is it still there right now and getting in the way of reading this? You're not alone! It is a performance bug with the Desktop Window Manager...
Refreshing your cache / clearing your internet history
Sometimes when web servers switch addresses or change the way traffic is routed it can sometimes cause disruptions for some people trying to access that account. Sometimes you may need to refresh the cache in your internet browser and/or computer itself to resolve an...
How to transfer your Internet explorer settings to a new computer
You had to do a fresh install of your Windows operating system and could not use any migration wizard to move your settings over. How do you get your favourites moved over and your history and such for Internet Explorer? Here are the locations of the files you will...
How to transfer your Firefox settings to a new computer
So you had to do a fresh install of your windows operating system and couldnt migrate your settings for Mozilla over to your new PC? How do you transfer your files then? Mozilla keeps everything in a profile folder for your Mozilla installation, all you need to do is...
Office 365
Create an app password for Office 365
If you're using Multi-Factor Authentication to protect your Office 365 account from unauthorized use, there may be some applications you need to use that aren't fully compatible to use with that kind of authentication. In these cases you can create what's called an...
Adding other Office 365 accounts to Outlook
This post will go through the basic steps for adding an additional Office 365 email account to your Outlook application. If you have multiple accounts you can use the Outlook app to help keep yourself organized as it keeps your email, contacts and calendars in one...
Add your Office 365 email to Mail for MacOS
The instructions in this article were last updated as of October 2019. These instructions no longer work as of MacOS Mojave (10.14) due to changes Apple have made to their Mail application. If you need to access an Office 365 shared mailbox you will need to either use...
Using the Outlook AutoArchive feature
If you're using basic email services then at some point you may run into an issue where you're beginning to run low on available server disk space for email. If you're using Microsoft Outlook to manage your email, it comes with a feature that can be used to...
Defining Contacts in Office 365
There may be situations where you need to configure saved contacts that are external to your organization so you can simplify email communication. For the purpose of this article we'll be setting contacts up for use with a distribution list, but this is not the only...
Adding an Office 365 Shared Mailbox in Mail for MacOS
Shared Mailboxes are special kinds of mailboxes inside Office 365, they require no special licensing and can be made available to multiple users at the same time. These types of mailboxes can be configured for access in the Mail app for MacOS but the set up isn't as...
Microsoft Teams
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Everything Else
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