Managed Services Schedule and Patch Management Breakdown

This page is for listing our current managed services schedule as well as our support operating systems and software

 Last Updated: May 1st, 2020.

Our current Managed Services schedule

This table below is our current general maintenance schedule for your computers and servers. This schedule is subject to change and the last changed date is at the top of this page.

 

Windows Patching Timings

Windows patch management runs on Sunday, Tuesday, Friday and Saturday at 1530hrs at your devices timezone. A properly patched and up to date machine will notice very little performance degradation if anything at all and if a device reboot is required, the system will show an alert in the bottom right corner of the device showing that a reboot is required. This alert can be dismissed 3 times, after which a reboot is required.

3rd Party Software Patch Timings

Software management runs on Tuesday, Thursday and Saturday at 1200hrs at your devices timezone. Below, we list all currently supported 3rd party software that is protected and patched by our system. Updates are performed silently in the background and will not interrupt your programs or close any of your work.

Windows Server Patching Timings

Windows patch management runs on Sunday, Tuesday, Friday and Saturday at 0400hrs at your devices timezone. Servers are not automatically rebooted and they do not show a pop-up or update notice. The update procedure is handled by us through our ticketing system

Windows Patching Features

Windows patching will update and apply most patches that have passed testing as well as a standard waiting period to ensure that they do not adversely affect your machine. Windows patching will not apply any Firmware updates and will also not apply any driver updates for new hardware or existing hardware, these will need to be done manually through our service desk.

Windows Server Patching Features

Windows patching will update and apply most patches that have passed testing as well as a standard waiting period to ensure that they do not adversely affect your machine. Windows patching will not apply any Firmware updates and will also not apply any driver updates for new hardware or existing hardware, these will need to be done manually through our service desk.

3rd Party Patching Supported Applications

Here is the current list of supported 3rd Party Software that is updated with our system. These applications should automatically be upgraded regularly when a new update is available

  • 7-Zip
  • Adobe Air
  • Adobe Flash
  • Adobe Shockwave
  • Datto File Protection
  • Datto Workplace
  • Filezilla Client
  • Foxit Reader
  • Google Chrome
  • Java Runtime Environment
  • Mozilla Firefox
  • Notepad++
  • Paint.NET
  • PuTTY
  • Skype
  • VLC Media Player
  • Zoom

Do you have any questions?

Do not hesitate to open a ticket if you have any questions about this schedule for your business

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