Email Management Solutions

We do communications differently

Wilkins IT provides reliable email management solutions that support secure, professional business communication across all devices. Using Microsoft 365 services, we help teams manage email, collaboration, and security across the Durham Region.

Professional Email Solutions for Small Businesses

Cross Platform

Windows, Mac, Android, and iPhone are supported. Microsoft 365 services work across modern devices and browsers, allowing teams to access business email consistently.

Communications for all your needs

Your Microsoft apps provide email, phone, and video communication, keeping teams connected whether they are in the office or working remotely.

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Collaborate in real time

With live documents available on web, mobile, and desktop environments, teams can collaborate at the same time without version or save conflicts.

Why Microsoft 365?

Modern businesses operate online throughout the day and need reliable systems without constant manual effort. A professional email platform allows email, contacts, calendars, and meetings to stay synchronized across devices, reducing missed communication and administrative time. Microsoft 365 provides professional email solutions that support secure business email, shared calendars, and document access, while OneDrive for Business ensures files are available when they are needed. Wilkins IT acts as a Microsoft 365 services provider, supporting setup, migration, security, and ongoing email management for local businesses.

I love my email. Being able to access all my folders on all my devices is awesome, I don’t know how I worked without it!

My calendar and contacts sync automatically from my phone to my laptop and back, its the best!

Andrea

Mortgage Broker

Our Email Management Process

Step 1

  • Initial meeting by phone or in person
  • Review your current email system
  • Understand how email is used day to day
  • Confirm why the system was chosen
  • Assess email management requirements
  • Determine if migrating to Microsoft 365 (formerly Office 365) is appropriate
  • In some cases, we may recommend not migrating

Step 2

  • Define the Microsoft 365 services plan
  • Confirm scope, users, and licensing
  • Set project timeline based on business needs
  • Schedule migration dates
  • Prepare users and systems in advance
  • Migrations are completed in as little as three business days when possible

Step 3

  • Clear communication before and during migration
  • Email is migrated outside working hours whenever possible
  • No email is lost during the process
  • Outlook profiles are set up for each user
  • Passwords and access details are provided directly
  • A small dip in productivity on migration day is expected and planned for

Step 4

  • Training is a key part of long-term success
  • Support begins once your new system is live
  • Access training programs are included with Microsoft 365 setups
  • Guidance on using email, calendars, files, and collaboration tools correctly
  • Help teams get comfortable in weeks, not months
  • Focus on using Microsoft 365 fully, not just email

Business Solutions FAQs

What about the Microsoft Software?

There was a time when it was still “a good idea” to have your own local copy of Office. With the prices and time-consuming physical software purchase process, we now recommend Microsoft 365 (formerly Office 365). Software and technology advance too fast to rely on a 5+ year old Office suite on your computer, and businesses need to remain up to date, protected, and productive. If you are unsure about any of this, we offer a free IT consultation to look at your existing infrastructure and make recommendations on what you could use to help make your technology work harder for you.

Are your Datacenters Canadian?

All of our Microsoft 365 subscriptions are hosted in Canadian data centres that Microsoft launched in 2016.

How much is 50GB of email?

We have migrated hundreds of mailboxes over the years, and we have seen users with a few hundred emails and users with a few thousand emails. Over the years, we have never seen someone even come close to a 50GB mailbox. Typically, an email is less than 100KB, meaning you can fit over 520,000 100KB emails in a 50GB inbox. Even if you kept every email you ever received, it would take you years to reach 50GB.

Ready to Get Started?

Let’s book an initial consultation call to discuss your needs and determine whether our email management solutions with Microsoft 365 are the right fit for your business. Our team will review your current setup and recommend practical next steps.

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