Here is a quick 2min video on how to use our agent to let us know of any problems you are having with your machine. You can download the latest version of our agent at

Download the agent from our website at

You may have a browser complaint asking if you want to keep the file, choose keep/allow

If you have Windows 10, SmartScreen will warn you about it as well, click “More info” and then click “Run Anyways”

As always, we are here to help if you need anything else! Please do not hesitate to contact us

Open a support ticket

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