How To's

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Sync your Office 365 contacts to a mobile device

If you're using Office 365 and the Outlook app for your mobile device, you may have contacts you've created over time (or imported from elsewhere) that you'd like to have access to on your phone or tablet. By default the Outlook app does not sync your contacts from...

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Office 365 – Shared Calendars

This article will explain how to share calendars from Outlook using Office 365 to others within your organization. There are 2 different methods which depend on whether you use Outlook on the web or the Outlook desktop app, you can find instructions for both here....

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How to send us an email for research

If we are trying to help you determine an issue with mail flow or we need some specific information on an email we may ask you to send us the email. Unfortunately, we need the header information that is stored in the email and that can only be provided by giving us...

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Clear the Calendar cache on Mac OS

Sometimes your calendar events may stop syncing, or other calendar data may not be updating properly on your Mac. This can happen for many different reasons, if it does however you can try clearing the Calendar app's cache to resolve this problem. Follow the steps...

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Move your user profile folders to OneDrive

You can use this article to guide you on how to utilize Office 365's OneDrive to move your Windows user profile to the cloud. With this configuration you will be able to access any files or folders that are on your computer, online via OneDrive. You can use this...

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Setting up new Canon printers

This walkthrough is intended to setup new Canon Multifunction machines that have been setup in your network and that also use Accounting codes to track usage. We will specifically be setting up the Canon C5535 today. Open the unzipped folder and within that open the...

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Accessing Shared Mailboxes on a mobile device

This article was updated on April 11th 2019 and verified working with Office 365 following the steps below.This is another requested how-to for setting up shared mailboxes to be able to be viewed on mobile. Shared mailboxes are a great way to share data between...

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Installing and Setting Up Datto Drive

Step 1: Download the latest version of datto drive at Choose the appropriate "multi-folder setup" download. This will enable us to sync multiple folders and sync specific data to and from your machine Step 2: Once downloaded, you want...

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How to access another mailbox in Office 365

So your IT company (hopefully us) just gave you access to a Shared Mailbox or other resource that you need to use the Outlook Web App to use by following the "Open another mailbox" step. Here is how you do it.   Step 1: Log into Outlook Logging in with Office 365...

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Resetting your password in Office 365

Once logged into Office 365 head over to your View Account area under your name 2. Then head over to Privacy and Security 3. Then click "Password" 4. A new window/ tab will open in your browser where you can reset your password.

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ID Protection for your domain

What is ID Protection? ID Protection is a secondary service that helps protect your contact information inside a WHOIS database. WHOIS is a term used that means to look up "Who Is" the domain owner of a particular domain. Some country level...

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